We’re interviewing in our program.
Interviewing for case manager/ clinicians.
I want to ask questions of these people, but I don’t know how to put into words what I do every day. When they ask what a typical day looks like, how do I explain what it is I do all day? There’s the pat answer, of course. The “well, mornings are typically catching up on paperwork, answering phone calls/ e-mails, and meetings. the afternoons are for home visits. At night you pray you don’t have any crises so that you can stay afloat.” That’s the answer I give, minus the praying about crises at night part. We talk about doing case management and clinical work. Talk about parenting and managing kids with difficult behaviors. I inevitably ask about their knowledge about attachment and loss, and trauma, because there isn’t a kid in our program who hasn’t dealt on some level with all three of those issues. If they ask me what any of them are, well…
Now you know what to expect if you interview with me. Kind of.
Here’s what I really want to ask them about and tell them.
When I ask how they deal with stress, and tell them that this job can be emotionally draining, I want to tell them something else. I want to tell them to get ready to have their heart stomped on. I want to make sure they know to let go of their social work schooling on boundaries. I want to tell them that once you start working with kids in foster care, you have to let go of some- not all- of your boundaries. Not all- you have to keep some so you can still do your job, and do it well. And good luck finding the balance.
I want to ask if they know what it is like to look into a kid’s eyes while you are telling them that the world they’ve tried to build is going to crumble, and there’s nothing you can do about it.
I want to tell them to be ready to get drunk once in a while because you just don’t know how to handle all the emotions you just took in that day.
I want to ask them how they feel about sometimes sacrificing their personal lives if it means you might save a kid’s “placement” which really means family.
What do you do when the needs of two of the kids you’re working with are directly in conflict with each other?
How do you answer a sobbing fifteen year old who is crying that no one wants her- when it’s true???
What will you say to a foster parent when they tell you that they no longer feel they can parent the child they have parented for two years and told that they will never leave?
What will you say to the state agency when you feel that your kids are not getting something they need, but they’re the guardian of the child? How about when they cut you off from that child? When you’ve been the most consistent person in that child’s life?
I want them to tell me how they will heal a foster parent’s heart when it’s breaking because a kid’s heart is breaking. How will you heal the kids heart when it’s breaking because the system that’s supposed to save them is failing them again? And you’re part of that system?
I want to tell them that sometimes you can’t leave the kids at work, no matter how good you’ve been at it in the past. I want to tell them that sometimes you’ll find yourself thinking about how your kids are doing at the oddest times.
I really want to find out, when I ask how they handle frustration at work, what they will do when they are so angry with foster parents they could throw something. What will you say when a school tells a child he can’t go there, when he’s been planning it for 8 months, 4 days before school starts? How will you encourage that kid? How will you handle frustration then?
Social work teaches us all kinds of things: boundaries, taking care of yourself, big words- “vicarious traumatization”, case management, all different kinds of therapy. Social work school can’t teach you how to love your job. It can’t teach you how to have a passion for what you do. It can’t teach you how to connect- really and truly connect- to the people you work with, the kids, the families, the other social workers. There is so much about what school can’t teach you, that is crucial to doing this job.
No amount of schooling can teach you the real stuff about this job.
The heart of it.


